Self order terminal

Self order made easy

Self order terminal

Customers can order and pay contactlessly in the restaurant using the flash order kiosk.

"SIDES has simply thought - and done - digitisation and automation at the point of sale in the gastronomy sector correctly!"

- Ocke Pinks, Managing Director at Jigi Poké

" It is always exciting, never boring and totally enjoyable to work with SIDES."

- Benedikt Lammers, Managing Director of Trapas

"We are super pleased with SIDES and blown away by the various software module options!"

- Marko, owner of Il Basilico

Shorter waiting times

Customers can order and pay quickly and contactlessly at the self order terminal.

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Increased additional sales

Add promotional banners or product suggestions to boost your average sales.

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Satisfied customers

Processing orders faster in the restaurant means increased customer satisfaction.

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A convenient way to order at the self-serve terminal

Intuitive
Design

The order terminal is easy to use and creates a great ordering experience for customers.

Digital or cash payments

Mobile checkout

Customers pay contactlessly at the self order terminal.

Strengthen customer loyalty

Vouchers &
Discounts

Bind customers to your restaurant with vouchers.

Additional sales through upselling

Incentives to buy
create

Automatically recommend products to match orders.

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FAQ

1. How does an ordering terminal for the gastronomy sector work?

Instead of ordering online or having to wait for service staff, your customers can order what they want easily and contactlessly using an onsite self order terminal in the restaurant and pay contactlessly with their payment provider. If you wish, cash can also be paid at the bar. The self-serve terminal is the onsite extension of your restaurant’s web shop for in-store sales.

2. How do I install a self order terminal?

Existing hardware devices can usually be used again for the setup. A tablet or monitor with touch function is enough to start with. The order terminal is connected to the store system directly, transferring orders in real time to the POS system where they are processed quickly and clearly just like in the web shop. During the initial set-up, our support team will assist you by phone or, if requested, through a colleague working with you on site.

3. What are the advantages of an ordering terminal?

With the ordering terminal, customers can order easily and conveniently in the restaurant and pay contactlessly. The self order terminal reduces waiting times, eases the workload of your staff and means that you can process even more orders in the same amount of time. Well placed offers and the intuitive operation encourage many customers to buy additional products through up-selling.

As versatile as you are!

Driver App

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POS system

Get the best out of your gastronomy with our all-in-one POS system including cloud TSE.

Kitchen manager

Automate your kitchen processes and manage orders digitally with the kitchen monitor software.

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Increase your sales by up to 40%
Deliver orders up to 3x faster
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Ordering terminals in the gastronomy sector - customers can order at flash order kiosks.

Enhance the service in your restaurant and set up convenient ordering terminals for your customers. Customers can order and pay easily with modern self order terminals, thereby reducing queues in your restaurant.

Order terminals have already been successfully tried and tested. Many large chains for instance, have successfully adapted their business to include self-service terminals. This allows customers to send their order to the checkout themselves, for example, by using the Burger King order terminal in that branch.

Self-ordering terminals allow you more flexibility and provide excellent service for your customers. Fast order processing increases customer satisfaction over the long term.

Perfect integration of the software for your order monitor

A conventional computer with a touchscreen, an iPad or an Android tablet is all that is needed for ordering with the SIDES kiosk software. With a suitable bracket, you can easily set up the self-serve terminal in a visible part of your restaurant or franchise branch.

This saves you time and money. Customers can place orders directly and easily using the intuitive user interface with its customised design.

The customers have more time to look up information about the products on offer, such as information about allergens, to select the products and to combine them to suit their personal tastes. Personalisation of products increases feelings of transparency and customer satisfaction, as well as increasing average value. Your staff are no longer needed at the checkout.

A self order terminal for restaurants and delivery services is a modern and time-saving alternative that reduces the number of customers waiting in long queues and relieves the workload of your staff.

Automated orders and payment processing ultimately help you to increase your sales.

Easy up-selling in your gastronomy business

An ordering terminal in a restaurant encourages customers to add additional items to their order, such as drinks or side dishes, as these can be automatically suggested by the system. You can manage products in a flexible way.

Customers have become accustomed to the intuitive use of automated kiosk systems as a well established method for ordering in restaurants. The order terminal concept is ideal for fast food and take-away stores that have a lot of passing trade at peak times.

The advantages of a self order terminal at a glance:

Improving the customer journey
Reduction of waiting times
A more efficient ordering & payment process
More accurate ordering – automatic transfer of orders to the system reduces error rates
Increased turnover through cross- and up-selling – an opportunity to convince customers to choose menus, combination offers or other portion sizes.
Higher quantity of products sold
Average order value increases – customers often choose extra condiments or products
Detailed information about ingredients or allergens increases transparency
Cashless and contactless payment is more hygienic
Reducing the workload of staff – now able to carry out other tasks, e.g. improving customer service.
Food production & serving coordinated
Reduced staffing
Multilingual menu navigation: ordering without a language barrier
Customers can take more time when ordering
Greater overview of the products that customers can choose between
Greater customer satisfaction

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Manage orders efficiently

Run gastronomy efficiently

Process and deliver orders

Attract and retain new guests