With SIDES, you make yourself less dependent on delivery portals and increase your revenue by selling orders through your own webshop.
Long delivery times and confusing order channel management are now a thing of the past! SIDES combines orders automatically in the delivery service POS system. Orders from the webshop and app, in-house, telephone and delivery portals are then forwarded directly to the kitchen manager. Deliveries are automatically bundled into routes and drivers can be reached more quickly via tracking. Your advantage: Guaranteed delivery in under 30 minutes and better customer ratings!
“With the SIDES software, I get to see everything. I can always track all orders in connection with the delivery times and see exactly which orders are still open.”
For the delivery of orders, you need competent and well-organised staff that works in perfect coordination with each other thanks to linked modules of the pos software. For peak times, it is worth implementing a restaurant call centre system. The order comes in by telephone or the online shop, is sent directly to the kitchen management software and, thanks to the digital connection, is also transmitted to the smartphone of the delivery person in charge. The digital SIDES modules of the POS system delivery service are coordinated with your own delivery service like a clockwork.
You do not need a special permit to deliver orders alone, a trade licence is sufficient. This means that you can expand your business to a delivery service without any further bureaucratic hurdles. However, in germany restaurants and chefs are subject to the provisions of food and hygiene law and food inspection. This includes, for example, compliance with various regulations regarding the premises, the self-checking system (HACCP) and staff training (§4 LMHV training). This refers to the instruction according to §43 IfsG and its follow-up instructions. The price for registering a business varies depending on the municipality and federal state, but is usually less than 50 euros.
The webshop is the heart of every delivery service. Very good design and a customer-friendly online shop or an interface to a delivery platform such as Just Eat are the prerequisites for a successful delivery service. The SIDES POS system for catering delivery services is particularly suitable for this, because it brings all ordering channels under one roof. Even though food is often ordered by phone, many guests inform themselves about the dishes in advance on the website.Therefore, it is essential for you as a restaurateur to design your online presence optimally and clearly. More and more guests also want to pay without cash. The SIDES delivery service POS system is optimised for catering businesses and naturally takes into account all eventualities, such as secure, cashless payment on site and online.Furthermore, it is essential for optimal customer satisfaction that the order arrives on time. With the driver app, you plan deliveries efficiently and reducewaiting and idle times. Large delivery service platforms, such as Uber Eats or Just Eat, offer a high reach for customers, but they also take a commission (usually 15 – 30%). With our SIDES POS system delivery service, one delivery portal connection of your choice is included, each additional one costs €10 per month.
The delivery service itself usually incurs few costs when it is set up. Depending on the idea, however, there may be expenses for finding and setting up a kitchen and warehouse and for building up the vehicle fleet. In addition, the boundaries to your actual business, if it forms the basis for your delivery service, are of course fluid. Here in particular, there are start-up costs and expenses for running the business.In the case of the latter, the largest items for a pure delivery service are usually staff and the vehicle fleet. If you compile a detailed overview of both start-up and running costs, you will be clear about your capital requirements. Based on the running costs, you can also calculate your prices for the delivery service. We will be happy to advise you online and by phone and plan your own delivery service together with you.
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In order to guarantee a smooth flow of all processes in the delivery service, you need a delivery service POS system that supports you in all processes. The SIDES delivery service POS software offers you exactly that. Orders via telephone, delivery portal or your own online shop are forwarded directly to the kitchen manager, who sends the orders to the smartphone of the responsible driver. It is also possible to pick up the food on the spot. In addition, you can integrate an external call centre, a employee management module and an inventory management module to optimize all areas of your delivery service. SIDES grows with the size of your company and can adapt perfectly to you through the networked modules.
Here is the procedure:
1. You sign the contract
2. You choose between our webshop templates or an individual design
3. We get started and set up your online shop
4. Check of the system setup and self-training
5. Once the system has been successfully installed, you are ready to go!
With the SIDES delivery service POS software including an online shop, you can also integrate a digital menu and give your customers an overview of all dishes. In addition, customers can order directly from you online, which helps you to build up and expand your customer base. The best thing about it – you don’t pay any commission for orders that come in via your own gastronomy online shop in the delivery service POS system and this increases your turnover!
Our restaurant cash register covers the functions of a restaurant software and is also geared towards delivery services. This makes the SIDES POS system delivery service suitable for various types of restaurants: from individual restaurants or ghost kitchens to delivery services (e.g. software for pizza delivery service) and franchises. Our POS system also offers a high degree of digitalisation to optimise your business: functions such as a driver terminal can be integrated.
These are the advantages of the SIDES POS system for the delivery service:
• Your cash register automatically combines the order channels – regardless of whether they are from delivery portals or your webshop.
• You make yourself less dependent on delivery services, such as Just Eat, by enabling customers to place orders using your restaurant webshop.
• The driver app enables the automatic combination of delivery tours and simplifies tour planning.
The SIDES driver app, which is a module of the delivery service POS system, is suitable for organising efficient tour and driver management. It enables the automatic summary of delivery tours and thus simplifies tour planning and orderdelivery. With the help of the app, you can see where your drivers are at any time and optimise deliveries, shorten delivery times, and process on-site pick-ups and orders more quickly.
officeWilhelm-Kabus-Str. 70, Haus 34.310829 Berlin
Contact Tel.: 030 – 20849969 – 206E-Mail: firstname.lastname@example.org
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