Independent & flexible

Optimise your delivery service

Become less dependent on delivery portals and take orders through your online shop.

One system for everything

All order channels come together automatically in your TSE checkout - whether through delivery portals or your web shop.

Increase independence

You become less dependent on delivery services, like Just Eat, by offering your customers the option of ordering through your gastro web shop.

More efficient delivery

The driver app allows delivery routes to be automatically summarised and thereby simplifies route planning.

Delivery service

These products could suit your delivery service

All-in-one checkout with cloud TSE

TSE checkout for your delivery service

Restaurant Website Gastro
Your restaurant web shop

Your own web shop

All orders at a glance

Delivery service app for deliveries

Delivery service
Partners

Become part of the
Revolution

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TopTop Donuts

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burgerme

Case Study L'Osteria

L’Osteria

Kitchen manager

Pommes Pervers

oma deftig

Oma Deftig

FAQ

For the order delivery, you need competent and well-organised personnel who work together seamlessly via networked modules from SIDES. During peak times, it pays to implement a restaurant call centre system. Orders come in by phone or online shop and are directly forwarded to the kitchen management software and, thanks to the digital connection, are also sent straight to the smartphone of the person responsible for delivery. SIDES’ digital modules are fine-tuned for your own delivery service.

You don’t need a special licence for delivering orders yourself, a trade licence is sufficient. This means you can expand your business to include a delivery service without any additional bureaucratic hurdles. However, restaurants and chefs are subject to the regulations of food and hygiene law as well as food inspection. This includes, for instance, compliance with various regulations relating to the premises, the self-monitoring system (HACCP) and staff training (§4 LMHV training). This means instruction according to §43 IfsG and its follow-up instruction. The price for business registration varies depending on the municipality and the federal state, but usually it falls below 50 euros.

The web shop is at the heart of every delivery service. Very good design and a customer-friendly online shop or an interface to a delivery platform, such as Just Eat, are essential for a successful delivery service. Although food is often still ordered by phone, many customers look at the website first to check out the menu. It is therefore essential as a gastronomer to design your online presence in the best and clearest way possible. An increasing number of customers are also looking for cashless payment methods. Optimised for gastronomy businesses, SIDES naturally takes all eventualities into account, such as on-site cashless payments.

It is also essential for achieving optimal customer satisfaction that the order arrives on time. With the driver app, you can efficiently plan deliveries and reduce waiting times and idle periods. Big delivery service platforms, like Just Eat, offer a wide reach for customers, but they also charge a commission (usually 15-30%). Our SIDES POS system includes one delivery portal connection of your choice, each additional one costs €10 per month.

The delivery service itself usually doesn’t cost much to set up. But depending on the idea, there may be expenses for finding and setting up a kitchen, including storage, and for putting together a fleet of vehicles. The boundaries to your actual business, provided it forms the basis for your delivery service, are naturally fluid. This is precisely where start-up costs and expenses arise in ongoing operations.

In the latter case, the greatest expenses for a delivery service are usually the staff and fleet of vehicles. If you put together a detailed overview of both start-up and running costs, your capital requirements quickly become clear. You also use the running costs as a basis for calculating your prices for the delivery service. We are more than happy to advise you online and by phone and to help you plan your own delivery service.

As versatile as you are!

Are you already a SIDES customer?

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Request a free appointment now:

  • Get a free introduction to the SIDES software
  • Increase your sales by up to 40%
  • Deliver orders up to 3x faster
  • 100% secure and tax compliant
eatDOORI
Losteria
burgerme
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USHI

Delivery service software: pickup & delivery in one app

For the order delivery, you need competent and well-organised personnel who work together seamlessly via networked modules from SIDES. During peak times, it pays to implement a restaurant call centre system. Orders come in by phone or online shop and are directly forwarded to the kitchen management software and, thanks to the digital connection, are also sent straight to the smartphone of the person responsible for delivery. All of these digital modules from SIDES are coordinated like clockwork for your own delivery service.

The SIDES delivery service software as an ordering system – that’s how it works

Here’s the process:

1. You sign the contract.

2. You choose between our templates or an individual design for your website.

3.We get to work and set up your web shop.

4. System set up testing and self training.

5. Once the system has been successfully installed, you’re good to go!

With the SIDES delivery service & online shop software, you can install a digital menu and give your customers an overview of the dishes. In addition, customers can order directly from you online and thus build up and expand your customer base. The best thing about it – you don’t pay any commission for orders that come in via your own gastronomy online shop and thus increase your profit.

SIDES POS system including delivery service

Our catering checkout covers the functions of restaurant software and is also geared towards delivery services. Our POS system is therefore suitable for various types of gastronomy: from individual restaurants or ghost kitchens to delivery services (e.g. software for pizza delivery services) as well as franchise companies. Our POS system also offers a high degree of digitization to optimize your operations: functions such as a driver terminal can be integrated.

These are the advantages of the SIDES restaurant software with its own delivery service:

  • All order channels come together automatically in your checkout – whether via delivery portals or your web shop.

  • You make yourself less dependent on delivery services, e.g. B. Lieferando by enabling customers to place orders via your gastronomy webshop.

  • The driver app allows delivery routes to be automatically summarised and thereby simplifies route planning.

Permissions to set up your own delivery service

You don’t need a special licence for delivering orders yourself, a trade licence is sufficient. This means you can expand your business to include a delivery service without any additional bureaucratic hurdles. However, restaurants and chefs are subject to the regulations of food and hygiene law as well as food inspection. This includes, for instance, compliance with various regulations relating to the premises, the self-monitoring system (HACCP) and staff training (§4 LMHV training). This means instruction according to §43 IfsG and its follow-up instruction. The price for business registration varies depending on the municipality and the federal state, but usually it falls below 50 euros.

Organization of drivers for your delivery service

The SIDES driver app is ideal for organizing efficient route and driver management: It enables delivery routes to be automatically combined and thus simplifies route planning and the delivery of orders. With the help of the app, you can see where your drivers are at all times and can also optimize deliveries (including shortening delivery times, picking up on site and processing orders faster).